Motivation Factors for Job Satisfaction among Employees of Primary Health Care Centres in Benue State, North Central Nigeria

Abstract

Background: Delivery of effective healthcare for the attainment of health sector goals and objectives requires committed human resource. The aim of the study was to assess the level of satisfaction of Primary Health Care workers in Benue State, to determine knowledge and preferences regarding motivational factors and utilisation of such by their employers to enhance job performance.

Methods: A descriptive cross sectional study was conducted using a multistage sampling technique. Data were obtained via the use of a semi structured self-administered questionnaire. EpiInfo version 3.3.2 statistical software was used to analyse the data.

Results: Over half (63.9%) of the respondents were satisfied with their job due to on the job gain of experiences and prompt payment of salary. Good communication (53.6%) and training opportunities (56.7) were motivating factors in use by their employers. Provision of drugs (59.8%), prompt payment of salaries (55.7%) and promotion of staff (54.6%) were respondent's preferred motivational factors.

Conclusion: Over fifty percent of workers were satisfied with their Jobs. The identified factors responsible for workers motivation and preferences if given adequate attention would positively influence the quality of healthcare. Healthcare Managers should therefore pay close attention to allow employees participate in their decision making. Additionally, ensure availability of work equipment and improvement on workers welfare package to achieve job satisfaction and positive patient outcome.